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Beryl: e-scooters
Contact us + General Help
Email support@beryl.cc or call us on 020 3003 5044
Beryl - Contact usGet in touch if you need help with your e-scooter ride
Data sharing with the Department for TransportA quick summary of what data we share with the DfT and why we share it
Reporting the misuse of e-scooters
What should I do if I've found a damaged or abandoned e-scooter?How to report a faulty or abandoned e-scooter
Pre-authorisation chargeWhat Beryl do to check your payment details
Driving license requirements for riding Beryl e-scooters
E-scooters
Information on riding Beryl e-scooters, as well as troubleshooting
Riding an e-scooterAdvice for first-time riders
Where can I park my scooter?Information on what parking bays look like, as well as restrictions on parking
Go-slow and No-go zonesRiding restrictions for e-scooters in the West Midlands
How old do I have to be to ride an e-scooter?
Parking restrictions for e-scootersOver-capacity bays and vehicle-specific bays
How to find and hire an e-scooter ⚡️🛴Locating scooters in your scheme. Hire a scooter.
Bank Holiday with Beryl - Free 15 minutes and unlock for e-scooters in West MidlandsBank Holiday with Beryl - terms and conditions and FAQ's