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E-scooters - Pricing

Riding passes and additional charging for e-scooters

Shannon avatar
Written by Shannon
Updated over a week ago

Option 1: Pay As You Ride

You pay the unlocking fee as a base charge, then the Price Per Minute is added to the base charge. At the end of the ride, we calculate how long you used the vehicle for and your card will be charged.

Example: You ride an e-scooter for 15 minutes, and end the journey in a designated Beryl Bay. You pay a £1 unlocking fee, plus 15 mins at £0.20/min = £4.

Option 2: Minute Bundles

This option is best for regular riders. You buy a bundle of 100 minutes before you ride and we deduct your riding time from your balance. The cost of one minute of riding is equal to 16p, however you will not be charged an unlock fee.

Each ride can be up to 30 minutes and the minutes will be deducted from your minute balance - afterwards you will be charged at the pay as you ride rate of £0.16 per minute.

Option 3: Riding Passes

Please see this article for a description of all of our riding passes.

Additional charges

Out-Of-Bay Parking: You'll be charged the convenience fee if you end your ride outside of a designated parking bay.

The fee covers the operational cost incurred to return the scooter to a bay so another user can ride. £10

Out-of-Zone Fee: Beryl operates within large operating zones, agreed with the local authority. If you end your journey outside the red-outlined zone on your in-app map, you will be charged a fee. £20

Out-of-Zone Charge +24 hours: If the scooter is not brought back into the operating zone within 24 hours, an additional fee will be charged to cover the cost of recovering the vehicle. £80

Unlocked Vehicle Fee: At the end of your ride, please make sure you end your journey correctly within app. Please check in the app to make sure your scooter has correctly registered as journey-ended. Unlocked and unattended scooters are at higher risk of being stolen or vandalised, and they will not be available for other users to hire. You will be charged a flat fee, including your ride price. £30

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