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Beryl - Contact us

Get in touch if you need help with your e-scooter ride

Maria avatar
Written by Maria
Updated over a week ago

We're available 7 days a week if you need help with riding an e-scooter.

Send us an email:

Chat with us:

In-app chat
You can access our instant chat from our app or from our website.
From the app, choose the message icon to start a new conversation. This is the quickest way to get in touch with us if you have a question or problem while hiring a bike.

Website chat
On the website, choose the question mark icon in the bottom right-hand corner and start a conversation.

Give us a call:
You can call our customer service team on 020 3003 5044 from 7am-9pm Monday-Sunday.

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