We're available 7 days a week if you need help with riding an e-scooter.
Send us an email:
Chat with us:
In-app chat
You can access our instant chat from our app or from our website.
From the app, choose the message icon to start a new conversation. This is the quickest way to get in touch with us if you have a question or problem while hiring a bike.
Website chat
On the website www.beryl.cc, choose the question mark icon in the bottom right-hand corner and start a conversation.
Give us a call:
You can call our customer service team on 020 3003 5044 from 7am-9pm Monday-Sunday.