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Pre-authorisation charge

What Beryl do to check your payment details

Shannon avatar
Written by Shannon
Updated over a week ago

To ensure your card is valid, we complete a pre-authorisation card check each time you do the following:

  • Add a card

  • Start a journey

How much will it be?

For first-time riders. £5

After this, your card checks will always be £1.

How does the pre-authorisation fee work?

In your bank account, the card check is from 'BERYL CARD AUTH'.

The fee is on temporary hold from your bank account. The pending pre-auth card check is usually cancelled within 7 working days, depending on how fast your bank can process it. Some banks will issue an immediate refund 💳

Please note that your journey cost is charged separately at the end of each ride.

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