Getting started | West Midlands Cycle Hire Help Center

West Midlands Cycle Hire Help Center

All CollectionsWest Midlands Cycle Hire: Bicycles

Getting started

Getting started

How to hire, how to ride and end a ride, how to lock, age restrictions

How much does it cost to hire a bike?Costs to hire. Minute bundles. Pay as you ride

How to hire a bikeHow to unlock a bike. Hiring a bike.

What is the minimum age to hire a bike?How old must I be to hire a bike?

Can I hire more than one bike?Riding in a group.

Can I ride outside of the zone

How do I lock my bike?Locking the bike into a dock.

Can I park my bike anywhere?Where do I park my bike.

Pausing my journey

How to pause my ride

How much does it cost to pause?

How long can I pause my ride?

What happens when my pause time runs out?

Do I have to pay parking fees if I pause my ride?

How do I unlock my bike and resume my ride once paused?

Can someone else hire my bike while my ride is paused?

Troubleshooting

Trouble locking the bikeBike locking issues

I'm struggling to unlock a bike using NFC