West Midlands Cycle Hire

Matt

Angela Barbieri

Punit Singh

How to hire,  how to ride and end a ride, how to lock, age restrictions 

Getting started

Costs to hire. Minute bundles. Pay as you ride

How much does it cost to hire a bike?

How to hire a bike

What is the minimum age to hire a bike?

Can I hire more than one bike?

Can I ride outside of the zone

Hiring a bike

How do I lock my bike?

Can I park my bike anywhere?

Locking a bike

How to pause my ride

How much does it cost to pause?

How long can I pause my ride?

What happens when my pause time runs out?

Do I have to pay parking fees if I pause my ride?

How do I unlock my bike and resume my ride once paused?

Can someone else hire my bike while my ride is paused?

Pausing my journey

Trouble locking the bike

I'm struggling to unlock a bike using NFC

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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