You can pause your ride for up to 15 mins without getting charged an out of dock or out of zone fee whilst going to the shop or stopping for a break.

How do I pause my ride?

There are two different ways to pause your ride.

  1. While on a ride, open the app and tap 'pause my ride'. This will take you to another screen directing you to lock your bike. Once the bike is locked it will automatically pause your current ride.

  2. If you lock the bike before selecting 'pause my ride', you can still use the pause feature. The app will give you a one minute window where you can choose to pause your ride instead of ending it. If you don't choose to pause your ride during this minute, the ride will end.

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