West Midlands Cycle Hire bikes are intended to operate and remain within the a large, designated zone agreed with our Local Council partners. The limits of the zone are shown by the red line on the cycle hire app and on our website.
Hiring the bike within the zone and locking outside the zone
If you hire a bike within the zone, you can cross the zone boundaries with no penalties as long as you finish your ride and lock the bike back in a docking station within the zone.
If you ride outside the zone and lock a bike there, a £20 "Out of Zone" charge will be added at the end of your ride. You'll still be able to unlock the bike and ride back into the zone, but be aware you'll be charged the "Out of Zone" fee every time you lock the bike outside the zone. This charge applies even if you just lock the bike for a very short time, eg. to nip into a shop.
If you park within the zone, but outside of a docking station at £10 "Out of Dock" fee applies.
Can I hire from one zone and park in another zone?
Yes, so long as you park the bike back into a docking station within the new zone then you can travel within zones. If you were to travel to another zone but leave the bike outside of a docking station you would be charged a £20 out of zone fee.
Hiring the bike outside the zone
You can hire a bike that is located outside a zone. If you ride it back into the zone and lock it within a docking station there, no extra charges will apply. If you don't take it back to the zone but instead lock it outside the zone, you'll be charged the £20 "Out of Zone" fee. This applies even if you were not the user who originally took the bike outside the zone.