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West Midlands Cycle Hire: Bicycles
Minute bundles
Why was my card charged even though I have minutes available?
Why was my card charged even though I have minutes available?
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Written by Helen Page
Updated over a week ago

Even if you have a minutes balance it is still possible that you might incur additional charges. These include charges for parking outside of a docking station or outside of the zone. You could also be charged if you didn't lock your bike at the end of your journey which incurs a £30 fine.

These charges will appear at the end of your journey.

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